Workplace Mediation

Why Workplace Mediation?


People don't choose their work colleagues yet they are expected to get along with people and complete their tasks in harmony. It is quite natural that some tension will occur between individuals and in teams. Often, this tension goes unrecognised at the early stages and the resulting resentment manifests as conflict, complaints, poor performance or absenteeism. These issues can develop into disciplinary and grievance procedures which are stressful, time consuming and costly.

But there is another way. Mediation can resolve individual and relationship issues in the workplace swiftly, confidentially and proportionately.

What is Workplace Mediation through The Mediation Link?


An opportunity for individuals and colleagues, who find themselves unable to make their full contribution at work, to work through their issues with a skilled and experienced mediator. The purpose is to agree ways to restore and improve the situation for the mutual benefit of all involved.

When should I call The Mediation Link?

  • When colleagues are at loggerheads

  • When performance is flagging

  • When there is consistent absenteeism

  • When individuals or teams are challenging their managers or the organisation

  • Before entering into or alongside a disciplinary or grievance procedure

  • When a situation requires impartial investigation

  • When employment issues become stuck or appear to be intractable

  • When your organisation wants to work preventatively

  • When you want guidance on including mediation in your terms of employment

  • When you want to learn about conflict resolution and mediation

Why not use existing processes?

  • Mediation is an informal, proportionate response

  • In many cases a skillful, facilitated dialogue will bring resolution

  • Disciplinary and grievance processes are stressful for all involved

  • Stress has high indirect costs to a business

  • Stress leads to myth and rumours

  • Myth and rumours contribute to escalation and side-taking

  • Existing processes only deal with the surface problem

  • Mediation exposes the underlying intentions of those in conflict

What can I expect from The Mediation Link?

  • Discreet and confidential service

  • Proven track record over ten years

  • Transformative approach

  • Ongoing support

  • Realistic recommendations

  • Impartial reporting

  • Competitive rates

For more information and to discuss your requrements
call us on 07918 729400 or 07831 30 20 10 or email