Workplace Mediation
Why Workplace Mediation?
People don't choose their work colleagues yet they are expected to get along with people and complete their tasks in harmony. It is quite natural that some tension will occur between individuals and in teams. Often, this tension goes unrecognised at the early stages and the resulting resentment manifests as conflict, complaints, poor performance or absenteeism. These issues can develop into disciplinary and grievance procedures which are stressful, time consuming and costly.
But there is another way. Mediation can resolve individual and relationship issues in the workplace swiftly, confidentially and proportionately.
What is Workplace Mediation through The Mediation Link?
An opportunity for individuals and colleagues, who find themselves unable to make their full contribution at work, to work through their issues with a skilled and experienced mediator. The purpose is to agree ways to restore and improve the situation for the mutual benefit of all involved.
When should I call The Mediation Link?
When colleagues are at loggerheads
When performance is flagging
When there is consistent absenteeism
When individuals or teams are challenging their managers or the organisation
Before entering into or alongside a disciplinary or grievance procedure
When a situation requires impartial investigation
When employment issues become stuck or appear to be intractable
When your organisation wants to work preventatively
When you want guidance on including mediation in your terms of employment
When you want to learn about conflict resolution and mediation
Why not use existing processes?
Mediation is an informal, proportionate response
In many cases a skillful, facilitated dialogue will bring resolution
Disciplinary and grievance processes are stressful for all involved
Stress has high indirect costs to a business
Stress leads to myth and rumours
Myth and rumours contribute to escalation and side-taking
Existing processes only deal with the surface problem
Mediation exposes the underlying intentions of those in conflict
What can I expect from The Mediation Link?
Discreet and confidential service
Proven track record over ten years
Transformative approach
Ongoing support
Realistic recommendations
Impartial reporting
Competitive rates
Want to hear more?
The Mediation Service can be contacted on 07831 30 20 10
or email