Trainings we offer

Basic and advanced mediation skills and theory
Emotional support for front line staff
Conflict Resolution training package
Positive Communication in the workplace
Conflict resolution
Recognising conflict early on
Intervening in a dispute
Dealing with difficult people
Initiating and supporting difficult conversations
Diversity and equality
Authentic Leadership
Managing and supervising teams
Telephone communications skills
Restorative Justice processes
Peer mediation
Dealing with customer complaints



Want to hear more?

The Mediation Service can be contacted on 07831 30 20 10 
or email